Is my ticket purchase refundable?

No refunds will be provided after the performance time and date specified on the tickets. If you are unable to attend your show time, we can swap the tickets for a different show time or refund the tickets. However, refunded tickets and swaps can only be done in person at the box office, up to one hour before the original show time. If a credit/debit card was used for the purchase, it must be presented for verification. Returns will be refunded back to the credit/debit card that was used. Online service charges are non-refundable.